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The Malvern and Upton upon Severn Tourist Information Centres are managed and staffed by Malvern Hills District Council, and operate all through the year. The centre in Tenbury Wells is run entirely by local volunteers.

Each Tourist Information Centre has a wide selection of free leaflets on the many attractions in the district and wider afield to help you plan your visit.

The TICs gather together details of the many events which take place throughout the area each week to help make your visit special. Details of regional and national events are also available from the TICs.

The TICs can also help you find adventurous activities, horse riding, fishing or playing golf and many other activities to make your visit special – call in to your local TIC for details.

Helping Those with Special Needs

Malvern TIC has specially adapted access for the disabled and staff at all three TICs are always on hand to assist. Information on access to the attractions events and activities is available. RADAR keys for the public toilets are available to purchase or on loan.

Community Information

Each TIC has detailed information on the many clubs and societies in the district along with details of other community services such as doctors, dentists, schools and how to contact your local councillors.

Malvern Tourist Information Centre no longer issues Residents’ (concessionary) Parking Passes on behalf of the Malvern Hills Trust. These are now available to purchase for £5.70 from the Malvern Hills Trust office in Grange Road, Malvern Library in Graham Road, and Colwall Library in Walwyn Road. Please ensure that you take your latest council tax bill with you as proof of address (hard copy or on your mobile or tablet) and know your vehicle registration number. More information can be found on the Malvern Hills Trust website. Important Update: The Malvern Hills Trust office is currently closed. As of 5pm on Friday 20 March Colwall Library will be closed until further notice. Please note that the Malvern Hills Trust has extended the validity of Residents’ Passes that were due to expire on 31 March 2020 to 31 May 2020.

Malvern Tourist Information Centre

The Lyttelton Well Courtyard
6 Church Street
WR14 2AY

Tel: 01684 892289

Malvern Tourist Information Centre can also answer enquiries for Upton upon Severn and for Tenbury Wells when those offices are closed.


Malvern Tourist information Centre will be closed from Sunday 22nd March 2020 until further notice.


The Malvern TIC is located in the Lyttelton Well Courtyard, close to the Lyttelton Well Bookshop and Cafe (follow the signs from Church Street).

Tenbury Wells Tourist Information Centre

48 Teme Street
Tenbury Wells
WR15 8AA

Tel: 01584 810136 (when closed: 01684 892289)
Fax: 01584 810136


Tenbury Wells Tourist information Centre is currently closed due to flooding until further notice. 


The Tenbury Wells TIC is located on Teme Street.

Upton upon Severn Tourist Information Centre

The Tourist Information & Heritage Centre
Church Street
Upton upon Severn

Tel: 01684 594200 (when closed: 01684 892289)


Upton Tourist information Centre will be closed from Saturday 21st March 2020 until further notice.


The Upton upon Severn TIC is located on the corner of the High Street and Church Street in the centre of Upton upon Severn, in the “Pepperpot” Heritage Centre.

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