View of the Malvern Hills on a Frost Day

Wi-Fi Terms

Terms & Conditions of use for the Wi-Fi service (operating in Great Malvern town centre from Malvern Tourist Information Centre)

Standard terms of use for Wi-Fi

You must agree to the following terms before using our Wi-Fi service (operating in Great Malvern town centre from Malvern Tourist Information Centre).

Introduction

It is the aim of Malvern Hills District Council and Malvern Tourist Information Centre to provide high quality, reliable services to our customers, members and other stakeholders; respect the privacy of our customers; protect the security and integrity of our network; encourage responsible use of our Wi-Fi service; and comply with applicable laws.

Policy Statement

Use of the Wi-Fi service contrary to the operational and management objectives of Malvern Hills District Council and Malvern Tourist Information Centre is unacceptable and prohibited.

Scope

This Policy applies to all users of the Wi-Fi service.

Prohibited Uses

Examples of prohibited uses of the Wi-Fi service are described below. The examples are guidelines and are not intended to be exhaustive.

Illegal/Criminal Activity

The Wi-Fi service may not be used in connection with criminal or civil violations of laws, regulations, or other government requirements of any jurisdiction. Such violations include theft or infringement of copyrights, patents, trademarks, trade secrets, or other intellectual property, export control violations, fraud, forgery, pyramid or other prohibited business schemes; and theft, misappropriation, or unauthorised transmission or storage of funds, credit card information, personal information, or online services.

Security Violations

The Wi-Fi service may not be used to violate the security of a network, service or other system. Examples of this may include hacking, cracking, monitoring, or using systems without authorisation; port scanning; conducting denial of service attacks; distributing viruses or other harmful software; smurf attacks; and unauthorised alteration or destruction of websites or other information.

Threats

The Wi-Fi service may not be used to transmit or store material of a threatening nature, including threats of death or physical harm, harassment, libel, and defamation.

Offensive materials

The Wi-Fi service may not be used to transmit or store material of an offensive nature, including obscene, pornographic, indecent, abusive and harmful materials, or to transmit to recipients material which is inappropriate for them, including obscene or offensive materials to children.

Spam

The Wi-Fi service may not be used to spam. Spam includes any of the following activities:

  • Sending any unsolicited email that could be expected to provoke complaints.
  • Sending email that does not accurately identify the sender, the sender’s return address, and the email address of origin.
  • Sending unsolicited email without identifying in the email a clear and easy means to be excluded from receiving additional email from the originator of the email.
  • Collecting the responses of unsolicited email. Sending email with charity requests, petitions for signatures, or any chain mail related materials.
  • Posting a single message, or messages similar in content to more than five online forums or newsgroups.
  • Posting messages to an online forum or newsgroup that violate the rules of the forum or newsgroup.

Security System

The Wi-Fi service may not be used, directly or indirectly, with systems that are not configured and maintained in a manner which prevents their use by others in violation of this Policy. Examples include improperly securing a server so that it may be used by others to conduct a denial of service attack, improperly securing a mail server so that it may be used by others to distribute spam, and improperly securing an FTP server so that it may be used by others to illegally distribute licensed software.

Other

The Wi-Fi service may not be used in a manner that damages Malvern Hills District Council’s reputation or goodwill.

Attempts

The Wi-Fi service may not be used to attempt an activity prohibited by this Policy – whether or not successful.

Revisions

We may revise this Policy at any time, effective when posted to our public web site.

General

You specifically acknowledge and agree that Malvern Hills District Council is not liable for any defamatory, offensive or illegal conduct of any user.

Please read these terms of use carefully before you use the Wi-Fi service. By using the Wi-Fi service, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using the Wi-Fi service.

Disclaimer

We do not accept any responsibility for any loss which may arise from use of the Wi-Fi service and, to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of the Wi-Fi service.